Project and Account Manager

New York, United States Full-time

We are looking for a seasoned and tech savvy Project & Account Manager for a unique opportunity on a spectacular global electronics brand, out of New York, NY.

The Project & Account Manager will have dual responsibility for building and maintaining a strong client relationship while successfully executing and overseeing creative and user experience enhancements for an e-commerce site.

Can you… 

  • Act as the main client liaison, responsible for overseeing communications on multiple projects.
  • Provide client guidance, direction and expectations to creative and design teams on assigned projects.
  • Be a strategic advisor and partner for your team and client.
  • Remain responsible for overall quality of all projects and ensure deadlines are met.
  • Partner with Creative and UX to provide agency recommendations for new innovative tools, vendors, and technologies.
  • Negotiate proposal and budget with client, making necessary modifications and arranging contract signing, including the writing of scopes of work.
  • Model strong presentation skills that encourage participation and effect desired outcomes for meetings.

 

Do you have…

  • 4+ years of project and/or account management experience in digital advertising.
  • Experience leading User Experience, User Testing, Creative projects as the client liaison and internal lead.
  • Expertise in building project plans, burn reports, and how to mitigate risk or raise red flags ahead of time.
  • Understanding of e-commerce/website design and builds, including UX, content strategy and production timelines.
  • Familiarity working with AEM (Adobe Experience Manager).
  • Understanding backend and data systems is a plus.
  • A/B testing and segmentation/personalization experience is a plus.
  • Collaborating with the engineering team for enhancements to be implemented on the site.
  • Experience with AtTask, Smartsheets, Jira, WMJ.
  • Experience distilling client meeting into notes and defining action items.
  • A passion for technology and innovation.
  • Ability to add structure and process when project plan is unclear/undefined.
  • Excellent communication, writing, and organizational skills.
  • Ability to effectively delegate.
  • Ability to multitask several different projects at once.
  • Resourcefulness and flexibility.
  • Positive outlook and good interpersonal skills.
  • A “DO IT NOW” mentality.